General Help

Help Setting Up Your Computer
If you need assistance getting your computer configured for Porchlight service, please call us at 1-866-PORCHLIGHT (1-866-767-2454) for technical support. We recommend you work with one of our setup assistants who will guide you through the setup procedure. However, if you wish to configure your computer yourself, configuration settings and a link to setup instructions are provided below.

Configuration Specifications
  • Dial-up access number:
    • 5193880100 Chatham
    • 5198380110 Guelph
    • 9054814299 Hamilton
    • 6138870104 Kingston
    • 5195798612 Kitchener
    • 5194884244 London
    • 9056740202 Oshawa
    • 9053780110 St Catharines
    • 4168480008 Toronto
    • 5199680194 Windsor
  • Incoming Mail Server:
  • Outgoing Mail Server:
  • SMTP Authentication must be enabled.
  • Newsgroups:

Setup Instructions

Setup tutorials which include detailed screenshots are available to guide you through the setup procedure for your Internet connection and email account.